01Legal
How SYNTHE handles website inquiries, contact details and customer drawings.
02Overview
SYNTHE collects only the information needed to answer inquiries, review drawings, prepare quotations, operate the website and meet applicable legal obligations. This notice applies to inquiries submitted through the website or by email.
Inquiry forms may include name, work email, country, phone, company, product requirements, dimensions, quantity and messages. When a visitor selects a drawing or reference file, that attachment is transmitted with the form submission. Email inquiries include only the information and files the sender chooses to provide.
Information is used to answer the inquiry, assess the requested product, prepare a quotation, provide project follow-up, protect the website and maintain necessary business records. It is not sold.
Access to drawings and reference files submitted through the form or by email is limited to personnel involved in the inquiry or project. Customer identity, contact information, order numbers and confidential drawings are protected.
Inquiry and project information is retained only as long as reasonably required for communication, quotation, project support and legal obligations. A requester may contact info@synthe-corp.com to ask for access, correction or deletion, subject to applicable requirements.
The website may use cookies or similar storage required for security, language selection, form protection and basic site operation. Advertising or optional analytics technologies, if enabled, require the applicable notice and consent controls.
09Privacy enquiries
Email info@synthe-corp.com to ask about access, correction or deletion of information submitted with an inquiry. Include the date or reference number so we can locate the relevant record.
